What are the financial obligations when booking a consultation, a procedure, or a service?
For surgical procedures, a 10% deposit of Dr. Dawes' fee(s) is required at the time of booking to secure your surgery date. Deposits are refundable, minus a $500 + GST cancellation fee, if canceled more than six (6) weeks prior to the scheduled procedure. The remaining balance must be paid no later than three (6) weeks prior to the scheduled procedure date. If payment is not received by this time, your surgery may be canceled. Accepted payment methods include cheque, money order, certified cheque, debit (Interac), or e-transfer to [email protected]
If a surgical booking is canceled or changed with less than three (6) weeks' notice, 50% of Dr. Dawes' fee(s) will be non-refundable. Refunds will be issued using the same method as the original payment. If third-party financing was used, refunds will be processed directly through the financing company.
A 10% deposit is required to book any non-surgical procedure (excluding injectable treatments). This deposit made at the time of booking will be credited toward your treatment cost on the day of your procedure. Payments can be made via debit (Interac), credit card, cash, or e-transfer to [email protected]
If you miss your appointment or notify us less than 2 business days in advance that you need to reschedule, the deposit will be forfeited. You will need to pay a new deposit to reschedule. For example, if your appointment is on a Tuesday, we must be notified of any changes by the previous Thursday.
All surgical, cosmetic injection and skin care treatment recommendations are individualized and may be different for different patients. While ‘ballpark’ figures may be given upon request, actual fees are only provided in person, once a patient has been assessed and the appropriate treatment recommendations are made.
The decision for cosmetic enhancement is extremely personal – your privacy is of the utmost importance to the practice of Dr. Jeffrey C. Dawes, MD, Plastic Surgery. If you have any privacy needs that require special consideration, please let us know.
All business practices of Dr. Jeffrey C. Dawes, MD, Plastic and Dermatologic Surgery adhere to applicable Canadian Federal law, specifically the Personal Information Protection and Electronic Documents Act (PIPEDA), 2004. Any information you supply will be held in confidence and will not be used or disclosed.
We collect the following personal information:
- Identification and contact information (name, address, date of birth, emergency contact, etc.)
- Billing information (provincial plan)
- Health information (symptoms, diagnosis, medical history, test results, reports and treatment, record of allergies, prescriptions, etc.)
You have the right to access your record in a timely manner. If you request a copy of your record, one will be provided to you at a reasonable cost. If you wish to view the original record, one of our staff must be present to maintain the integrity of the record, and a reasonable fee may be charged for this access. Patient requests for access to the medical record can be made in writing.
